Question 1

🔧 Are your e-bike parts genuine?

Accepted Answer

Yes, we only stock genuine parts from trusted manufacturers. This ensures full compatibility, safety, and long-lasting performance for your e-bike.

Question 2

⚙️ How do I know if a part is compatible with my e-bike?

Accepted Answer

Each product page includes detailed compatibility information. If you're unsure, feel free to contact us with your bike model and motor system, and we’ll help you choose the right part.

Question 3

🔋 Do you sell parts for all e-bike brands?

Accepted Answer

We specialise in popular systems such as Bosch, Yamaha, and other leading brands. Our range is constantly expanding to cover more e-bike systems.

Question 4

🚚 How long does delivery take?

Accepted Answer

Orders are typically dispatched within 1–2 working days. Delivery usually takes 2–3 working days depending on your location within the UK.

Question 5

📦 Do you offer free delivery?

Accepted Answer

Yes, we offer free UK delivery on orders over £50.00. Shipping costs are calculated at checkout for smaller orders.

Question 6

🛠️ Can I fit the parts myself?

Accepted Answer

Many of our customers are home mechanics and fit parts themselves. However, if you’re unsure, we recommend having parts installed by a qualified bike technician.

Question 7

📞 How can I contact you?

Accepted Answer

You can reach us via our Contact Us page or by email. We aim to respond to all enquiries within 24 hours.
electricbikepartsshop@gmail.com

Question 8

🏪 Do you have a physical shop?

Accepted Answer

We are an online-only store, allowing us to offer competitive prices and a wider range of parts delivered directly to your door.

Frequently asked questions